The most successful social media and online communities are those that encourage the members to communicate with each other and exchange their ideas. These platforms are designed to allow users to share thoughts, ideas, and knowledge, to ask questions and receive answers, to seek assistance and empathy. So, what makes…

Building an application from scratch is a thing of the past as there is no dearth of third-party tools, services and software applications, APIs and SDKs that developers can use to customize app features without having to code from scratch. It’s no different for real time communication either. If a…

With swift changes in technology, there is a shift in the way we communicate -not just with each other but with businesses too. As per a report, some industries have seen a 150% jump in live chats by 2018 and customers prefer real-time chats to other modes of communication for…

It’s a long-drawn debate whether phone calls are dead and voice chat is the future. …

Marketplaces companies are shifting their focus from increasing the number of sellers and buyers, to moving beyond simple transactions to create strong and lasting relationships. Real-time engagement is a key aspect of this shift, with benefits including: Increased conversion rates and order value Improved customer satisfaction Faster time to market…

Chat APIs, Audio APIs, and Video APIs can be built in many unique ways- especially with the number of implementation styles and types of backend server technology. …

While 48% of the current world population uses plenty of social communities, there are just a few hundreds that rule the top positions globally. Among all of them, there is a huge difference in how users interact and what they talk about. While Facebook has a massive reach and is…

While Covid has thrown down a challenge to humanity, it has also brought people closer with Zoom, Slack, and WhatsApp, enabling human conversations at scale. To put it simply, chat API is a quick way to build Zoom, WhatsApp and Facebook Messenger-like experiences into your own Web and Mobile Apps. …

It’s not just the Covid-19, but also the accessibility that has been a major concern for the healthcare sector. In such conditions, telemedicine industry truly turned into a major game changer. But things were not exactly so promising for this industry earlier. When the telemedicine industry came into existence, it…